The story of how Bharti Airtel Limited, the largest telecom service provider in India, chose to strategically outsource its core functions is nothing short of a fairy tale.

For a typical telecom operator, the pain point during the growth phase is planning for network requirements and preparing budgets for such a capital expenditure. Capacity has to be built ahead of demand, which usually means the telecom operator has to absorb the cost of unused capacity.

But Bharti changed the game >>